PRIVACY POLICY, REFUND POLICY AND
ACCESSIBILITY STATEMENT.
Your privacy is paramount. This policy outlines our procedures for handling customer data in relation to the purchase and use of our device.
1. Data Collection: We collect necessary personal identification information (PII) solely for the purpose of order fulfillment, payment processing, marketing and customer support. This includes name, billing address, shipping address , contact number and email contact.
2. Data Security: All collected data is secured using industry-standard encryption protocols. We will not sell, lease, or distribute your PII to third parties for marketing purposes.
3. Device Usage Data: We do not automatically collect personal usage data from the device (e.g., specific files, application usage, or media library content stored on the 64GB Internal Storage) without explicit user consent. Any future collection of anonymous, aggregated data for product improvement (e.g., optimizing Powerful Battery Life performance or 4G Speed Connectivity stability) will be opt-in.
REFUND POLICY
Defective Device & Exclusion Protocol
This policy governs the conditions under which a return and refund will be processed.
1. No Refund/Return Standard: All sales are final. We operate on a strict no-refund and no-return policy. We encourage buyers to review the Stunning Display and 64GB Internal Storage specifications thoroughly before purchase.
2. Exclusive Exception : The sole exception to the no-refund policy is if the device is verifiably not functional when delivered.
3. DOA Verification: A device is considered DOA if it exhibits a critical, non-functional defect upon initial receipt, such as:
• Failure to power on despite the Powerful Battery Life guarantee.
• A permanently damaged or non-responsive Stunning Display.
4. Claim Procedure: The customer must notify our support team within 48 hours of delivery with photographic or video evidence of the defect. Upon verification of the DOA claim, we reserve the right to offer a direct replacement before a full refund is considered.
ACCESSIBILITY STATEMENT
Commitment to Digital Inclusion
We are committed to ensuring our digital platforms and products are accessible to the widest possible audience, regardless of technology or ability.
1. Standard Compliance: We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, recognizing that digital inclusion is a continuous effort.
2. Device Features & Experience: The device's Stunning Display is designed for clarity and contrast, supporting operating system-level accessibility features such as screen readers, enhanced text size, and color inversion. The reliable Powerful Battery Life ensures continuous access to necessary accessibility functions throughout the day.
3. Feedback Mechanism: We welcome feedback on the accessibility of our website and product documentation. If you encounter any barriers or require assistance regarding our policies or product features, please contact our support team. We will endeavor to make reasonable accommodations to ensure you receive the information you need.